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Privacy Policy

1. Privacy Policy

  • This Privacy Policy describes the policies & procedures on the collection, utilization, disclosure, & protection of your information or data we receive from users when you use our website chokhojeemanmumbai.com powered by Karni Lifestyle Ventures.
  • Chokho Jeeman Mumbai, also known as CJM (“Chokho Jeeman Mumbai”, “we”, “us”, & “our”) values your privacy.
  • The terms “you” & “your” refer to the user of the Chokho Jeeman Mumbai or CJM.
  • The term “Services” refers to any services offered by CJM whether on the CJM website or otherwise.
  • You expressly acknowledge & consent us to process the personal information you provide for the purposes outlined in & otherwise according to this Privacy Policy.
  • This policy applies only to users based in India & is under the Information & Technology Act 2000 & the rules made thereunder.

2. User Consent

By using the CJM Website & the Services, you agree to consent to the collection, use, transfer, disclosure, storage, & sharing of your information as described & collected by us as per this Policy.

3. In case of Changes or Updating the Policy

Our Policies are subject to update at any time without prior notice. To make sure you are aware of any changes or updates, please review this policy periodically. By visiting this Website you concur to be bound by the terms of this Policy.

4. Personal Information we Collect

4.1) Using your Personal Information

  • We use your Personal Information so we can provide you with a better experience & improve the Website.
  • When you use the Website, we automatically collect certain information about your device, as defined under the IT Rules. This includes information about your web browser, IP address, country time zone, & some of the cookies that are installed on your device.
  • Our primary goal in doing so is to provide you with a secure, efficient, smooth, & customized experience. This allows us to provide services & features that most likely meet your needs, & to customize our Website to make your experience safe & simple.
  • Additionally, as you visit the Website, we collect information about the individual from the web pages or products that you view.
  • While you can still browse some sections of the Website without providing personal information, there are some sections of the Website where you have the option to register with us to access them, such as placing an order.
  • Any personal information is only collected after obtaining prior consent from you where possibly we indicate which fields are required & which fields are optional.
  • You always have the right to opt for not providing the information by choosing not to use a particular service or feature on the Website.

4.2) Information we collect about you

  • We collect your information when you provide consent.
  • In the case of reviews or comments, while visitors leave comments or reviews on the website, we collect the data.
  • We also collect the visitor’s browser user agent string & IP address to help with spam detection.
  • We will also require the following personally identifiable information about you when you register on our Website & at the time of placing an order or checkout, such as Name, Email, Phone Number, Address, Login Details, etc.
  • If you transact with us, we will require you to provide additional information, such as a billing address, credit or debit card details, or any other payment instrument details.

NOTE: We do not store or share any financial or payment-related information.

5. How do we collect the User Information?

5.1) Cookies

  • Cookies are data files that are placed on your device & often include an anonymous unique identifier. For more information about cookies, & how to disable cookies, visit http://www.allaboutcookies.org.
  • If you leave a review or a comment on our site you may opt-in to saving your name, email, & website in cookies. These saved cookies will last for about a year.
  • If you visit our login/signup page, we may set a temporary cookie to determine if your browser accepts cookies or not. Remember, this cookie contains no personal data & is discarded when you close your browser.
  • When you log in or sign up, we may set up several cookies to save your login information or your screen display choices. Login cookies last for two days, & screen options cookies last for a year.
  • When you log out of your created account, the login cookies will be removed.

5.2) Log Files

Log files track actions occurring on the website to collect data including your Computer’s Internet Protocol or IP address, ISP or Internet service provider, browser type, browser version, the pages of our Site that you visit, the time & date of your visit, the time spent on those pages, & other statistics.

5.3) Web Beacons & Tags

Web beacons, pixels, & tags are electronic files or e-files used to record information about how you browse the Site.

6. How do we use your Personal Data?

    • We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, & providing you with invoices & order confirmations).
    • Your information will be used to send you the offers, updates, etc based on your previous activities on the Website.
    • Also, we use this Order Information to:

    (I) Communicate with you,

    (II) Screen our orders for potential risk,

    (III) With the guidance of your shared preferences, we can provide you with information or advertising related to our products.

    • We use the Device Information that we collect to help us screen for potential risk & fraud, in particular, your IP address, & more generally to improve & optimize our Website.
    • For example, by generating analytics about how our customers browse & interact with the Website, & to assess the success of our marketing & advertising campaigns.

7. Sharing your Personal Data with the Third-Party

We may share the user information that we collect for the following purposes:

  1. While you place a request to order food through the CJM Platform, your information is provided to us & required information is provided to our home chef with whom you may choose to order. Such as the item ordered, preferences, quantity, etc.
  2. After you place an order, your information is provided to us & only related information is provided to the delivery partner (Third-Party) who will provide delivery services to you. We provide your information to that delivery partner such as your name, address, phone number, etc.
  3. We use your Personal Information to provide you with targeted or relatable advertisements. To get the proper information about how targeted advertising works, please visit the Network Advertising Initiative’s (NAI) educational page. Click here to check.
  4. We share your data with third-party services such as the Payment Processing Company for payment processing.
  5. We may also share your Personal Information to comply with applicable laws & regulations, to respond to an order of the court or direction of the search warrant, appropriate authorities, or other lawful request for information we receive, or to otherwise protect yours & our rights.
    • In case of detecting & preventing actual or potential occurrence of fraud, identity theft, abuse of Services, & other illegal acts.
    • Responding to claims that a posting, advertisement, or other content violates the intellectual property rights of a third party.
    • Under a duty to disclose or share your data to enforce our Terms & Conditions & other policies.
    • To protect the rights or safety of the Company, our customers, or others, or in the event of a claim or dispute relating to your use of our Services.
    • This includes exchanging information or data with other companies & organizations for fraud detection or credit risk reduction.
  6. Also, the services may contain links to third-party websites. Your use of these features may result in the sharing, collection, processing, etc of information about you, as it depends on the feature you use.
  7. Please be aware that we are not responsible for the content or privacy practices of other websites or services that may be linked to our services.
  8. We do not advertise or make any representations about third-party websites. Our Privacy Policy does not cover the information you choose to provide or that is collected by these third parties.
  9. We strongly encourage you to check & read such third parties’ privacy policies.

NOTE: Please ensure that you do not share your OTP with anyone & you are given access to your registered account (Account Feature is Optional) & you will be responsible for keeping all details shared in your account with CJM confidential.

8. Do not track 

Please note that we do not alter our website’s data collection when we see a Do Not Track signal from your browser.

9. Your Rights

  • You have the right to request access to your personal information available with us, rectify, & object to its processing, and also the right to withdraw your consent from further processing of your personal information by us & partners engaged by us for performing our obligation to you.
  • Where consent is provided to use your personal information, you also have the option to withdraw your consent at any time by sending a consent withdrawal request to us.
  • However, we may need to retain or process your information to the extent, that such processing is required to comply with applicable laws, but we will let you know if that is the case.

9.1) Data Retention

When you place an order through our website, we will maintain your Order Information for our records until you ask us to delete this information.

10. Pricing

  • We provide you with the best prices possible. Prices & availability are subject to change without notice.
  • Pricing or typing errors may occur.
  • If a product or service price is not correct, we at our discretion, either contact you for instructions or cancel your order & notify you of such cancellation.

11. Debit or Credit Card Details

  • You agree & confirm the submission of information provided to the approved payment gateway for availing of products on chokhojeemanmumbai.com.
  • You will be liable to provide correct & accurate information & you shall not use a credit or debit card that is not lawfully owned by you.
  • Further, the mentioned information will not be utilized & shared by us with any of the third parties unless required for fraud verifications or by law, regulation, or court order.
  • We will not be liable for any credit or debit card fraud.
  • ​We shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any transaction.
  • Fraudulent or Declined Transactions: In such cases, we reserve the right to recover the cost of products, delivery charges, collection charges, lawyers’ fees, etc from persons using the site fraudulently.
  • We reserve the right to initiate legal proceedings against such persons for fraudulent use of the site & any other unlawful acts or omissions in breach of these terms & conditions.

12. Data Safety

  • We are committed to safeguarding your privacy & complying with applicable data protection laws. We have technical security measures to secure the information collected by us to the best of our ability.
  • Since the security of your Personal Data is important to us, remember that no method of transmission over the Internet or electronic storage can be guaranteed as secure.
  • Although we will do our best to protect your data, but we cannot guarantee the security of your data transmitted through the Platform.
  • Once your information is received, we will use strict procedural measures & try to prevent unauthorized access.
  • However, we use commercially acceptable means to protect your Personal Data or Information, but we cannot guarantee 100% security.
  • This Privacy Policy must be read with our Terms & Conditions, available at https://chokhojeemanmumbai.com/terms-conditions. ​

13. Contact Us

If you have any queries about this Privacy Policy, please contact us at connect@karnilife.com.